My logo is a PNG file with transparent background, but when uploaded it has a White background. Help!

The key when you save your logo file is not ONLY to save it as a PNG, but you need to save it as a "png with transparent background".  Otherwise, when you save it - even if you indeed have a transparent background - a white background will automatically be applied when you save it even though that is not what you intended. 

If you are using Adobe Photoshop, the proper way to make a "png with transparent background" is to go to FILE -> SAVE FOR WEB & DEVICES -> then select "PNG 24" and make sure the "transparency" box is checked.  Please see my attached screenshot as an example.

transparent_png.jpg

Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.
Powered by Zendesk